Delete your AllPaisa account
How to delete your AllPaisa account and the data in it, from the Android app or from the website, and what happens afterwards.
In the Android app
- Open the AllPaisa app and sign in.
- Tap More, then Settings.
- At the bottom, tap Delete account…
- Type DELETE and your current password, then tap Delete account.
If your account uses two-step verification, sign in with the code first; the app asks for it.
On the website
- Open allpaisa.com/my/settings/delete. If you are not signed in, it asks you to sign in and brings you back. You can also reach it from the account menu: Settings, then Delete account.
- Type DELETE and your current password, then press Delete account.
Download your data first
Once an account is deleted there is nothing left to export. To keep a copy, export first: on the website at Settings, Export your data, or in the app under More, Settings, Export your data.
What is deleted, and what is kept
Deleting the account erases all of this:
- Profile and display name
- Watchlist
- Every portfolio, live and archived
- The full transaction ledger and demerger records
- Goals and targets
- Receipts and import history
- Alert rules, notifications and push tokens
- Saved Ask conversations
- Bank accounts, assets, property and rent, and net worth history
- Loans and the FIRE plan
- Household members you added and agent connections
Kept: Nothing in the live service: no restorable archive and no window to change your mind in. Encrypted backups taken earlier are overwritten within about five months.
The service providers that carry the website and the app keep their own operational logs, and push delivery has its own device records; the privacy policy names them and says how they are held.
When it happens
Immediately. The moment you confirm, the account and its data are removed from the live service and you are signed out. There is no waiting period, and it cannot be undone.
Backups
AllPaisa keeps encrypted backups of its database so the service can be recovered. A backup taken before you deleted still holds your data until it is overwritten. Older backups are thinned to one a week and then one a month, and none is kept longer than about five months. Backups are used only to recover the service.
If you cannot sign in
Write from the email address on the account to mail@allpaisa.com. A person reads it and replies to that address, asking only what is needed to confirm the request comes from the account's owner, and then deletes the account with the same effect as above.